Logging into your new account:

Please follow the direction below to log into your PENC portal.


For users logging in for the first time, please click HERE (You should see a screen as pictured to the right). If you are not logging in for the first time, your LOGIN ID is your primary email address–not sure of your primary email, give us a call at 919-788-9299.

Click “Forgot your password” and enter your email address. 

After you enter your email address, click continue.

The system will send a link to your email address. Open the email and follow its’ instructions. 

You will be prompted to create a password. Please write your password down.

You will then be taken back to the login screen pictured right. Enter your email as the LOGIN ID and enter the password you created and hit LOGIN! You should then be taken into your member portal. Take a look around and make sure all of your information is update and accurate—please update any inacruate information including payment info. 

*If you have any trouble logging into your account, please give our office a call and we can help you get in your account. 800-542-8844